Category: Training Courses

Introduction to Microsoft Office Many administrative roles involve with the coordination and implementation of office procedures through use of a variety of software packages to manage data and produce documents and presentations. This 2 day course is designed to provide an introduction into Microsoft Office package (including Word, Excel, PowerPoint and Outlook) and is ideal...

SIA Door Supervision SCQF Level 6 It is essential that all individuals working in the private security industry undergo a structured training programme that results in a recognised qualification. This SIA training is for those wishing to begin work as a Door Supervisor. On successful completion of the course, and passing the required examinations, delegates...

Food Hygiene By law, everyone who handles food, in any way, must have relevant food hygiene training. This course is for anyone working in a setting where food is cooked, prepared and handled, and provides training on the following subjects: Importance of good food hygiene Legal duties Food policy Poor food hygiene Good food hygiene...

First Aid Awareness We all have accidents now and again and we all get hurt. When we are injured or suddenly unwell, what we want and need is someone who knows what to do. First aid is all about helping people in situations like this. This course is suitable for any person wishing to gain...

Train the Trainer is a professional development course aimed at people with competencies in specific areas and would like to gain employment as trainers in their field or set up their own freelance training business. The Course gives the candidate an open opportunity to understand how to utilize their skills and knowledge gained in their...

Summary:  Conflict Management provides delegates with an understanding of conflicts; how they arise, and how they can be managed and prevented. Delegates will learn essential communication skills to enable them to deescalate aggressive situations and support those affected by bullying. The course is designed to suit all staff so as to ensure a safer working...

Summary: Managing Challenging Behaviour training equips delegates with an understanding of how to assess behaviour so as to determine when it may change, and the factors leading to this. Delegates will learn about different types of challenging behaviour and will gain confidence in dealing with the impacts of these, so as to ensure the safety...

Summary:  Fire Safety Awareness teaches delegates a theoretical understanding of fire safety equipment and procedures, including fire extinguisher colour coding, when a fire should and shouldn’t be dealt with, and the purpose of smoke alarms, sprinklers and fire doors. The training is designed for all staff and should be taken annually in order to comply...